Terms of Service
The rules and conditions for using YTproud marketplace and escrow services.
TL;DR Summary
- You must be 18+ and provide accurate information
- YTproud provides a marketplace + escrow process, not ownership guarantees of third-party platforms
- Buyers and sellers must follow transfer steps and cooperate during disputes
- Admins can review chat/logs to resolve disputes and prevent fraud
- Misuse (fraud, chargeback abuse, fake evidence) can lead to suspension
- Fees may apply; refunds are governed by /refund-policy
ImportantSocial media platforms can enforce their own rules; YTproud cannot guarantee third-party platform decisions (e.g., suspensions/locks) but will review cases using evidence and logs.
About YTproud
YTproud is a marketplace that connects buyers and sellers of digital assets (social media accounts/channels).
Escrow holds funds until delivery/confirmation steps complete.
YTproud is not affiliated with YouTube, TikTok, Instagram, Meta (Facebook), X (Twitter), Telegram, or any other third-party platform.
Key Definitions
Service
The YTproud marketplace platform, including website, mobile applications, escrow service, and related services
User
Any individual or entity that accesses or uses our Service, including buyers and sellers
Buyer
The party purchasing a digital asset or account through YTproud
Seller
The party selling a digital asset or account through YTproud
Listing
A seller's offer to sell a digital asset, including description, price, and terms
Digital Asset
Social media accounts, channels, or other digital properties sold on our platform
Escrow
Secure payment holding system where funds are protected until delivery is confirmed
Order
A completed purchase transaction between a buyer and seller
Dispute
A formal disagreement between buyer and seller requiring platform intervention and review
Fees
Platform service fees, processing fees, and escrow fees charged by YTproud
Content
Any information, data, text, images, or other materials posted or transmitted through the Service
Verification
The process of confirming user identity, account ownership, or transaction details
Trust & Safety Team
YTproud team responsible for reviewing disputes, enforcing policies, and maintaining platform security
Eligibility & Account Registration
- Must be 18 years of age or older
- Provide accurate registration information (name, email, contact details)
- One user = one account unless approved for business/multiple accounts
- Maintain account security (strong password, enable 2FA)
- Account verification may be required depending on risk level or transaction value
Marketplace Rules
Listing Rules
- Sellers must provide accurate listing details (metrics, status, monetization, strikes, restrictions)
- Prohibit stolen/compromised accounts
- Prohibit misleading screenshots/analytics manipulation
- YTproud may remove listings that violate policies or pose security risks
Buyer Rules
- Buyers must review listing details carefully before purchase
- Buyers must follow transfer checklist and confirm delivery honestly
- No harassment or extortion of sellers
- Report issues through proper channels (Orders → Report an Issue)
Escrow & Transaction Flow
Order placed
Escrow funded
Seller prepares transfer
Removes recovery methods
Transfer & verification
Handover + security audit
Buyer confirmation window
24-48h to verify access
Escrow release OR dispute
Funds released or case opened
Delivery / Transfer Requirements
- Check:Change email/phone recovery methods immediately
- Check:Enable 2FA with your own authenticator app
- Check:Update passwords to secure, unique passwords
- Check:Confirm handover inside platform chat (not off-platform)
- Check:Keep evidence screenshots of account access and settings
Safety RuleDo not share private emails; use platform chat.
Fees & Payments
| Fee Type | Description |
|---|---|
| Platform fee | Percentage or as displayed at checkout |
| Escrow fee | If applicable, shown before payment |
| Processing fees | Third-party payment processor fees (usually non-refundable) |
Fees are shown before payment; by paying you accept the fees.
Disputes & Trust & Safety Review
How disputes are opened: Orders → Report an Issue
Evidence requirements: Screenshots, transaction records, communication logs, timestamps
Admin access: Admins may view conversations/logs for disputes/security; access is logged and audited
Outcomes: Approve release, partial adjustments, refund (per refund policy), deny claim
Timeframes: Most disputes resolved within 2-5 business days (estimates, not guarantees)
Refunds
Refunds are governed by our Refund Policy at /refund-policy
Digital assets have special rules; once delivered + buyer has control, refunds are limited
Chargeback policy: Contact support first; chargebacks may result in account limitations
Prohibited Conduct
- Fraud, impersonation, stolen accounts
- Fake evidence, forged documents
- Chargeback abuse
- Bypassing escrow/off-platform solicitation
- Harassment, threats, hate speech, doxxing
- Malware/phishing links
- Money laundering / illegal activity
- Automated scraping without permission
Consequences: warning, suspension, ban, reporting to authorities.
Content & Communications
Users own their content but grant YTproud license to host/display for service operations
Chat messages are stored for dispute resolution and security purposes
Buyers and sellers emails are hidden from each other
Admin visibility for support/disputes: Platform administrators can access conversations and transaction data for dispute resolution and security purposes. All admin access is logged and audited.
Privacy
For complete privacy details, see our Privacy Policy at /privacy-policy
We collect minimal necessary data for marketplace operations
We do not sell personal data to third parties
Third-Party Platforms Disclaimer
Platforms (YouTube, TikTok, Instagram, Facebook, X (Twitter), Telegram, etc.) have their own rules and terms of service
YTproud does not control platform enforcement actions (suspensions, locks, policy changes)
Users are responsible for compliance with third-party platform terms
YTproud cannot guarantee third-party platform decisions but will review cases using evidence and logs
Termination & Enforcement
YTproud can suspend/terminate accounts for violations or risk
Users can close their account (subject to retention requirements and ongoing disputes)
If suspended, funds may be held during investigation
Appeals can be submitted through support with account information and explanation
Limitation of Liability
Service provided "as is" without warranties of any kind
Limit indirect, incidental, or consequential damages to the maximum extent permitted by law
Liability cap: To the maximum extent permitted by law, our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim
Some jurisdictions do not allow exclusion of certain warranties; your rights may vary
Indemnification
Users agree to indemnify YTproud for claims arising from their misuse, illegal listings, or violations of these Terms
This includes legal fees and costs incurred by YTproud in defending against such claims
Changes to Terms
Updates posted with "Last updated" date on this page
Continued use = acceptance of revised Terms
For material changes, we will notify users where feasible via email or platform notification
Previous versions are archived and available upon request
Governing Law & Jurisdiction
These Terms are governed by applicable laws where YTproud operates
Any dispute shall be brought exclusively in the competent courts of that jurisdiction, unless otherwise required by applicable law
Company Legal Name: [Company Legal Name]
Registered Country/Region: [Registered Country/Region]
This section is informational and may vary by jurisdiction. For legal questions, consult with a legal professional in your jurisdiction.
Contact Information
Support & Privacy
Mailing Address
4405 Jager Dr NE Ste C4-4155, Rio Rancho, NM 87144, United States
Typical response time: Usually within 2 business hours (not a guarantee)
Terms FAQ
Is YTproud affiliated with YouTube/TikTok/Meta/Twitter/Telegram?
No. YTproud is an independent marketplace and is not affiliated with YouTube, TikTok, Instagram, Meta (Facebook), X (Twitter), Telegram, or any other third-party platform. We facilitate transactions but do not control platform policies or enforcement actions.
Do buyers and sellers see each other's emails?
No. Buyers and sellers do not see each other's email addresses. All communication happens through our secure platform chat system. Only platform administrators can access conversations for dispute resolution and security purposes, and all admin access is logged and audited.
What happens if a dispute is opened?
When a dispute is opened, our Trust & Safety team reviews evidence from both parties, including chat logs and transaction records. Admins may view conversations for dispute resolution. Most disputes are resolved within 2-5 business days. Outcomes may include approving escrow release, partial adjustments, refund (per refund policy), or denying the claim.
Can I cancel an order?
Cancellation depends on the transaction stage. If handover hasn't started, cancellation may be possible with seller agreement. Once delivery is confirmed and the buyer has control, cancellations are typically not possible except in fraud or material misrepresentation cases. Contact support to discuss cancellation options.
What if the account gets reclaimed later?
If a transferred account is reclaimed/locked within 7-14 days after transfer, YTproud may reopen review based on evidence and platform logs. Outcomes may include partial refund, escrow adjustments, or denial depending on the facts. Report immediately if this occurs.
What if I file a chargeback?
Contact support first before filing a chargeback. Chargebacks are a last resort and may result in account limitations or suspension. The payment provider decides chargeback outcomes, which can take 30-90 days. Abuse of chargebacks may lead to permanent account ban.
What evidence do you accept?
We accept screenshots of account access/errors, transaction records, communication logs, timestamps, and any relevant documentation. Quality matters: Clear, timestamped evidence with context increases approval likelihood. Fake evidence may result in account suspension.
Can YTproud remove listings?
Yes. YTproud may remove listings that violate policies, contain inaccurate information, pose security risks, or are reported for policy violations. We reserve the right to remove any listing at our discretion.
What actions cause suspension?
Actions that can cause suspension include: fraud, fake evidence, chargeback abuse, off-platform solicitation, harassment, illegal activity, repeated policy violations, or any behavior that poses a risk to the platform or other users. Severity determines whether you receive a warning, suspension, or permanent ban.
How do fees work?
Platform fees, escrow fees (if applicable), and processing fees are shown before payment. By paying, you accept the fees. Processing fees are usually non-refundable. Service fees may be refundable in certain cases (see Refund Policy). Fees vary by transaction type and payment method.
Can I use multiple accounts?
Generally, one user = one account. Business accounts or multiple accounts may be approved on a case-by-case basis. Using multiple accounts to bypass restrictions or fees may result in suspension. Contact support if you need a business account.
What if I disagree with a dispute decision?
You can escalate your case by replying to the decision email with additional evidence or requesting escalation to our Trust & Safety team. Escalated cases are typically reviewed within 24-48 hours. After escalation and review, decisions are typically final.